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Lundgren Digital · AI in practice
AI breakthroughs
that matter.
A curated feed on new models, tools and ideas — focused on what has actually changed, who it changes things for, and what can now be done.
What you will find here
Signal over noise.
Practical impact
Not just what launched, but what it enables for people and businesses.
Clear judgement
When something is overhyped, limited or unclear, we say so.
Latest analyses
From question
to solution.
AI took the first customer conversation — and let the team focus on what needs people.
Intercom shows how an AI agent can resolve repeat support cases, escalate exceptions with context, and make room for stronger customer relationships.
Read the analysis →An AI agent took over order entry — and freed up half of the manual work.
Choco shows how AI can read unstructured orders, understand context and hand uncertain cases to a person. The important part is not the model — it is a better workflow.
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