Lundgren Digital
AI automation · Workflows · Stockholm, Sweden
I build focused AI solutions that handle recurring administration, sort information and make sure follow-up does not fall through the cracks.
What we can solve
We start with a real work task that takes time every week, not a generic “AI initiative”. The goal is a simple workflow that works every day.
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Customer workflows
Enquiries from email, forms and bookings can become structured cases with the right customer details, priority and next step.
Follow-up
Automated reminders and suggestions for the next contact point keep quotes, service cases and customer conversations moving.
Discuss a workflow →
Services
We start with the problem, not the tool: one routine, queue or task that takes unnecessary time.
We identify repetition, duplicated work and bottlenecks — then select a workflow where automation creates tangible value.
An assistant can read, sort, summarise and create suggestions from your own materials and rules.
We connect forms, email, spreadsheets and systems so information can move on without manual copying.
Clear boundaries, logging and human oversight from the start. Then we measure and improve the solution gradually.
Practical examples
We always start with one clear workflow and keep people in control. The same principle works for a local business today and a larger team tomorrow.
Email, forms and booking requests are collected in one place with the right customer details, status and next step.
Example: catering, quotes or service requestsCommon questions are sorted and receive a suggested reply based on your own guidelines. A person always reviews it before anything is sent.
Example: opening hours, pricing or booking questionsReminders are created when a quote, enquiry or customer reply needs follow-up — without replacing your whole system.
Example: returning customers or outstanding quotesProcess
You see and approve the work throughout the project. Your domain, data and business accounts always remain under your ownership and control.
What takes time, creates friction or makes it harder for the customer or team to move forward?
You receive a focused recommendation with clear value, scope and exclusions.
The solution is tested on a small scale. Automated and AI-based steps should be reviewable before they have an effect.
We quality-check, document and make sure you own the solution and can develop it further.
About Lundgren Digital
Lundgren Digital is run by me, Hannes Lundgren. I help small businesses take AI out of the slide deck and into daily work — with solutions that are understandable, safe and genuinely useful.
Need a new website instead? See the web offering here.
Next step
We can start with an informal conversation about what would genuinely make a difference — for the customer, the team or both.
Email Hanneshannes@lundgrendigital.se